Social Services Minister Ann Ruston says one thing...the Government web page another... which one is it !

28th Jan 2020

As part of the 2019-20 Federal Budget, the Government announced a further extension and expansion of the Cashless Debit Card to 30 June 2021. This includes the transition of approximately 23,000 Income Management participants in the Northern Territory and Cape York to the Cashless Debit Card in 2020.

How does the Cashless Debit Card work?

The Cashless Debit Card looks and operates like any other bank card, and can be used in stores that have an eftpos machine. The card cannot be used to buy alcohol, gambling products, some gift cards or to withdraw cash.

The Cashless Debit Card does not change the amount of money people receive from Centrelink, it only changes the way in which people receive and spend their fortnightly payments.

Those on the Cashless Debit Card receive:

  • 20 per cent of their welfare payment in their regular bank account.
  • 80 per cent of their welfare payment onto the Cashless Debit Card.


How the Cashless Debit Card works, more information can be found below.

It can be used:

  • in most stores that accepts eftpos for products and services other than cash, alcohol or gambling
  • to shop at approved online stores
  • to pay bills and make recurring payments (such as mortgages)
  • for online banking – with an app for both Android and Apple devices.

It cannot be used to:

  • buy alcohol
  • gamble
  • buy some gift cards
  • withdraw cash.

* Information supplied from Australian Government Department of Social Services website.

Federal Minister for Social Services Ann Ruston explains how the Cashless Debit Card will work for Aboriginal people in the Northern Territory.

Listen to the full interview here ....